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Enginehire Help Center
Payments
Onboarding
Application Forms
Customers
Candidates
Client
Profile Builder
Booking Form Builder
Data importing
Analytics
Templates
Documents
Emails
SMS
Notes
Tasks
Integrations
Zoom
Stripe
Background checks
Square
Scout
Zapier
Calendly
Army of Nannies
Mailchimp
TruDiligence
Google Calendar
Backup Care Assistant
Community
Notifications
Candidates
Features
Profiles
Client
Candidate
Client & Candidate
Jobs
Placement
Shift Jobs
Payments
Pricing
Credits
Stripe
Tipping
Shift Job
Payment Information
Promo Codes
Planning document
Planning Document - Tutorial Video
Advance Search
Candidate Filters
Filters
Agency Demo Videos
Dental
Childcare
App
Notifications
Communications
Calendar
Onboarding
Jobs Preview
App Onboarding
Settings
agency settings
Shift Jobs
Job board
Admin Settings
Notifications
Builders
Candidate Availability
Agency Directory
Jobs & Calendar
shift Job Calendar
Clock In Clock Out
Enginehire Team Internal Videos
invoice
Evaluations
Evaluation Settings
Ways to Grow and Make More Money
Gift Cards
Admin Dashboard Customization
Administrator Settings
Candidate Client Tables
Error
Authentication
Search
Add Ons
Branding
Events
Webinars and Training
For Candidates & Clients
Clients
Candidates
Other
Communication Log
Format
Tags & Types
Mobile
Documents
To Do List
Users
Resource
Email Blast
SMS
Analytics
map
Events
Accounting
Data Exports
Jobs
Candidates
Events
Caregivers
Bulk
Availability
Documents
Communication
SMS
email
Logs
Reviews
Email/SMS logs
Booking History
Placements
Matching Candidates and Clients
Payments
Subscription or registration fees, shift job bookings payments
How to get notifications when a charge or a transfer fails.
How to set up a client registration fee
How to hide the add a tip option
Have clients marked as certain types do not have to put in payment information & also how to set it to have certain types of clients not be charged at the time of booking
How to add a billing address.
How to set up promo codes
How to send a client an invoice through Stripe within your dashboard
Make payment info required for clients to book shift jobs
Automated Email Triggered By Recording An Off System Payment
Add Payment Option to Application or Profile
Allow Client To Cancel Memberships and Unsubscribe From Stripe Subscription Anytime.
Select From Multiple Invoice Emails with Sending Emails For Payments.
Have Cancelation Policy Based On Types And Booking Categories
How to do a partial refund or full refund
Adjust client status if their credit card is declined
Set up credit packages or renewing credit packages / Membership Set up
Set up recurring payments for clients
I need to change my payment method for my monthly subscription to EngineHire. How do I do that?
How to add or remove payment area in candidate profile
Add Payment Field To Applications And Profiles
Why doesn't my subscription work?
Do Not Charge Admin Fee If Using ACH As Payment
How to cancel a client's membership/Subscription.
Pricing
Using The Price Manager - What Do All Of The Price Types Mean?
How do I charge a booking fee each time a client makes a shift job booking request?
Add a Credit Card Fee or a Percentage Fee to Payment.
Create A Rush Fee Surcharge for Last Minute Booking Shift Jobs.
how do I find price manager?
Choose Categories For Fees and Pricing To Be For Select Services.
Adjusting or setting up pricing based on certain types of clients, answers to questions, or categories
Explore All Shift Jobs Pricing Options
See more
Credits
Manually Add Bookings Credits.
What Happens When a Client Runs Out of Booking Credits?
Stripe
Take Payments Using Automated Clearing House (ACH).
How to use the advanced invoice manager
How To Manually Charge Clients And Send Money To Candidates For Shift Jobs.
Pay Candidates And Employees Through Your Stipe Integration.
Change the default credit card description text in the payment information section in the client profile.
How to create membership subscription products in Stripe to link to Enginehire
How can I put payment information in for my client?
See more
Tipping
What happens if I book and charge a client, then they add a tip afterward?
Turn off allowing clients to tip for shift jobs
Shift Job
Where can I find on the booking shift job the amount the client paid or payment history?
How to add a reimbursement for mileage expenses on shift jobs
How to charge for shift jobs when candidates are paid outside of the system
How to make changes to Upcoming Charges
How to Charge client and pay candidate through Stripe when the candidate clocks out of shift job
Manually Send Money to Candidate Through Stripe
How to Charge Client at the time of booking
Bulk Charge Clients With Options To Charge Agency Fee And/Or Charge Candidate Fees
Testing A Bulk Charge
Allow Candidates to Choose Cash Payment on Clock Out Form
If the payment fails for a shift job, options to notify the client, notify admins and update the job status
How to reverse the amount sent to the candidate and refund the client
Only apply cancellation policies for specific cancellation reasons
Cancellation fee- If a candidate cancels, do not charge certain clients cancellation fees.
See more
Payment Information
How to get a shareable link to collect or update payment information
Promo Codes
How to setup Promo Codes without Stripe