---
title: Automated Email Triggered By Recording An Off System Payment
description: Directly from Recording An Off System Payment Create an Email Popup to Immediately Send To Clients or Admins.
---

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# Automated Email Triggered By Recording An Off System Payment

## Directly from Recording An Off System Payment Create an Email Popup to Immediately Send To Clients or Admins.

### STEP 1. Create the Email

1\. Select the **Template Tab**. 

2\. Select **Email Template**.

3\. Select **Add Template**.

![Screen Shot 2023-10-26 at 4.48.21 PM](https://learn.enginehire.io/hs-fs/hubfs/Screen%20Shot%202023-10-26%20at%204.48.21%20PM.png?width=688&height=188&name=Screen%20Shot%202023-10-26%20at%204.48.21%20PM.png)

4\. Add an internal title for admins to easier find it. 

5\. Select the Audience. SELECT CLIENT or ADMIN. Selecting Client will send the email to a Client and selecting Admin will send the email to an Admin. 

6\. Choose the Trigger as **Recorded Payment.**

![Screen Shot 2023-10-26 at 4.53.40 PM](https://learn.enginehire.io/hs-fs/hubfs/Screen%20Shot%202023-10-26%20at%204.53.40%20PM.png?width=688&height=372&name=Screen%20Shot%202023-10-26%20at%204.53.40%20PM.png)

7\. Add an email subject.

Example: *Hi \[\[fname\]\], Your Payment Has Been Recorded.*

8\. Fill in the body of the email. 

Example:

*Hi \[\[fname\]\],*

*You're payment for \[\[description\]\] in the amount of \[\[amount\]\] has been recorded by our agency. *

*Thank you. *

*Best,*

*Agency*

10\. Use the following at tags. These will auto populate the information they represent.

- *Use \[\[lname\]\] for last name*
- *Use \[\[description\]\] for the payment description*
- *Use \[\[amount\]\] for the payment amount*
- *Use \[\[category\]\] for the type of payment (Cash, ACH, etc.)*
- *Use \[\[fname\]\] for user's first name.*
- *Use \[\[lname\]\] for user's last name.*
- *Use \[\[email\]\] for user's email.*
- *Use \[\[id\]\] for user's id.*

11\. Select **Create**. 

### Step 2. Understanding How To Send To Clients.

1\. Select **Client** from the main dashboard table. 

![Screen Shot 2023-10-26 at 4.41.32 PM](https://learn.enginehire.io/hs-fs/hubfs/Screen%20Shot%202023-10-26%20at%204.41.32%20PM.png?width=688&height=28&name=Screen%20Shot%202023-10-26%20at%204.41.32%20PM.png)

2\. Select a **Client.**

3\. Select the **Admin** tab.

4\. In the secondary table select **Payments/Credits.**

5\. Create an Off System Payment

![Screen Shot 2023-10-26 at 5.13.36 PM](https://learn.enginehire.io/hs-fs/hubfs/Screen%20Shot%202023-10-26%20at%205.13.36%20PM.png?width=375&height=116&name=Screen%20Shot%202023-10-26%20at%205.13.36%20PM.png)

6\. Select Record Payment and the Email will popup. Select **Send** to share it with the client or admin.

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