Emails

Create an Automated Start Date Email Follow Up.

Automate your "check-in" outreach to clients or candidates after hiring or being hired for permanent positions

  1. Within your Dashboard, click More → Templates  Email Templates.Screenshot 2025-07-23 at 2.59.23 PMScreenshot 2025-07-23 at 2.59.36 PM
  2. Click Add TemplateScreenshot 2025-07-23 at 2.59.49 PM
  3. Create a name for your template. This is internal and will not be seen by users.Screenshot 2025-07-23 at 3.00.05 PM
  4. For the type - Select the Candidate if you want the email to go to the candidate. Client if you want this email to go to the client. Screenshot 2025-07-23 at 3.00.37 PM
  5. For the Trigger select Start Date Follow UpScreenshot 2025-07-23 at 3.00.57 PM
  6. Select the Relationship status that you wish to set a Follow-up Email to.  To learn more about matching and relationship statuses, click here
    Screenshot 2025-07-23 at 3.01.18 PM
  7. Enter the number of days after this Relationship status is set, that you would like the email to send. If you want it to go on their first day, enter zero. Screenshot 2025-07-23 at 3.01.31 PM
  8. Click Next: Sender and RecipientsScreenshot 2025-07-23 at 3.01.43 PM
  9. Click to expand the menus in order to enter who the email comes from, control who receives the email, and any additional Advanced Options Screenshot 2025-07-23 at 3.02.00 PMScreenshot 2025-07-23 at 3.02.13 PMScreenshot 2025-07-23 at 3.02.54 PM
  10. When you're finished configuring these settings, click Next: ContentScreenshot 2025-07-23 at 3.03.08 PM
  11. Enter the Subject for your email and Content.  Note, as you enter text in each field, additional fields will open up. Screenshot 2025-07-23 at 3.03.31 PM
  12. Click Create to save your work.Screenshot 2025-07-23 at 3.03.43 PM

Important: Within the Admin tab of a Client profile, navigate to the Matches section, you will need to select the Candidate in question, select "Update Status" and scroll to the bottom of this pop-up to Advanced Options and enter a Start Date.  Click Update to save your work.  Screenshot 2025-07-23 at 3.33.24 PM