Onboarding

View Email Log

Checking the communications of Clients and Candidates can be crucial when it is need to see if an email has been correctly sent to a user.

Logs can be seen individual for Clients and Candidates or checked as whole to see every communication that has been send out by the agency.

1. View Email Logs for Clients and Candidates Individually.

1. From Mission Control select Clients or Candidates depending on the individual's communication needed to be checked. 

2. Select the User

3. Select Communication Log to view the Communications that have been sent.

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Open will appear on the right side of the screen for emails that have been read by users. 

Delivered will appear for emails that have been correctly sent but are currently unread. 

Bounced will appear for emails that never made it to their destination. 

 

 

2. View Email Logs for Every Communication Sent by the Agency. 

1. From Mission Control select Logs. 

2. Select Email/SMS/Push Notification Logs. 

3. On the left side select Email from teh dropdown beneath Communication Channel. 

Select SMS or Push Notifications to view those logs. 

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4. View every email that has been sent by the agency. 

Open will appear on the right side of the screen for emails that have been read by users. 

Delivered will appear for emails that have been correctly sent but are currently unread. 

Bounced will appear for emails that never made it to their destination. 

 

Now It's Your Turn.

Select a candidate, select Communication log, and see if they have recieved or opened the emails that have been sent to them. 

Now, Go to Logs. Select Email/SMS/Push Notification Logs, Chose Email and see ever email that has been sent.