---
title: Manage Your Status Workflow with Process Flow
description: Open Process Flow from your Clients or Candidates page to see every status, rename and reorder statuses, and set the templates each status triggers.
---

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# Manage Your Status Workflow with Process Flow

## See every client and candidate status in one view. Rename and reorder statuses, and add or edit the templates each status triggers.

Process Flow shows every status in your workflow in one visual layout, from top to bottom in the order you've arranged them. For each status, you can see which templates are attached, rename or reorder the status, and add or edit the templates it triggers without leaving the view.

This article uses clients as the example. The steps are the same for candidates.

### Open Process Flow

Click **Clients** (or **Candidates**) in the top navigation bar. In the toolbar above the table, click the **Process Flow** icon.

![](https://learn.enginehire.io/hs-fs/hubfs/undefined-Oct-20-2026-07-53-02-7292-PM.png?width=670&height=193&name=undefined-Oct-20-2026-07-53-02-7292-PM.png)

### Find your way around Process Flow

Process Flow opens in a window that lists your statuses from top to bottom, with arrows connecting them in order. Each status card lists the five template types you can attach to that status: **Document Templates**, **Email Templates**, **SMS Templates**, **AI Phone Call Templates**, and **AI SMS Templates**. The number in parentheses shows how many templates of that type are attached, and each attached template is listed by name underneath its type.

![](https://learn.enginehire.io/hs-fs/hubfs/undefined-Oct-20-2026-07-53-03-2474-PM.png?width=670&height=257&name=undefined-Oct-20-2026-07-53-03-2474-PM.png)

Click the arrow next to a status name to expand or collapse that status. To expand or collapse every status at once, use the buttons next to the **Statuses** heading. You can also filter the view with the **Filter by Category Type** and **Filter by Location** dropdowns at the top of the window.

### Rename a status in Process Flow

Click the pencil icon (**Edit Status**) on the status card, then update the status name.

![](https://learn.enginehire.io/hs-fs/hubfs/undefined-Oct-20-2026-07-53-03-8110-PM.png?width=635&height=400&name=undefined-Oct-20-2026-07-53-03-8110-PM.png)

To add a new status to your list, see [How to Add a New Client/Candidate Status](https://learn.enginehire.io/en/knowledge/how-to-add-a-new-client/candidate-status?hsLang=en).

### Reorder your statuses

Click and hold the drag handle (the six dots) on the right side of a status card, then drag the status to its new position in the list.

![](https://learn.enginehire.io/hs-fs/hubfs/undefined-Oct-20-2026-07-53-04-1496-PM.png?width=635&height=490&name=undefined-Oct-20-2026-07-53-04-1496-PM.png)

### Add a template that triggers on a status change

Every template type on a status card has a **+** icon next to it. Click the **+** icon to add a template of that type to the status. For document and email templates, you can choose an existing template or create a new one.

![](https://learn.enginehire.io/hs-fs/hubfs/undefined-Oct-20-2026-07-53-04-4635-PM.png?width=635&height=335&name=undefined-Oct-20-2026-07-53-04-4635-PM.png)

Templates attached to a status are triggered when a client or candidate is moved into that status. To see what happens when you change someone's status and an email template is attached, see [Set Up Status-Triggered Emails for Candidates](https://learn.enginehire.io/en/knowledge/setup-status-triggered-emails?hsLang=en).

### Edit a template attached to a status

Click the pencil icon next to an attached template's name to open the template and edit it.

![](https://learn.enginehire.io/hs-fs/hubfs/undefined-Oct-20-2026-07-53-03-5619-PM.png?width=635&height=335&name=undefined-Oct-20-2026-07-53-03-5619-PM.png)

For more on editing triggered emails and documents, see [Edit Trigger Email Templates and Trigger Documents Templates](https://learn.enginehire.io/en/knowledge/edit-trigger-emails?hsLang=en).

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