Prevent Shift Job Statuses from Blocking Candidate Availability

Let’s get started 🚀

Step 1: Log in to your agent dashboard and click More > Global Settings, as shown in the screenshot below.

Step 2: Click the Jobs tab from the available tabs.

Step 3: Click the Shift Jobs option to expand and view its details.

Step 4: Click the box below the Shift job statuses which do not block an assigned candidate’s availability field to open the dropdown list.

Step 5: Select the status you want to prevent from blocking the assigned candidate’s availability.

The settings will be saved automatically.

Configure which shift job statuses should not block an assigned candidate’s availability. This allows candidates to remain available for new shift jobs when an assigned shift job reaches a status that should no longer prevent them from being considered for other jobs.