---
title: "How to Hide the \"I Have a Problem\" Button?"
description: This article provides step-by-step instructions on how to hide the &quot;I Have a Problem&quot; button under shift jobs forcandidates.
---

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# How to Hide the "I Have a Problem" Button?

## This article provides step-by-step instructions on how to hide the "I Have a Problem" button under shift jobs forcandidates.

Navigate to **More → Global Settings![](https://learn.enginehire.io/hs-fs/hubfs/image-png-Jun-20-2024-02-26-51-0924-AM.png?width=688&height=377&name=image-png-Jun-20-2024-02-26-51-0924-AM.png)**

Click on **Jobs → Shift Job Settings → Candidate Side**  
![](https://learn.enginehire.io/hs-fs/hubfs/image-png-Jun-20-2024-02-27-34-9128-AM.png?width=688&height=277&name=image-png-Jun-20-2024-02-27-34-9128-AM.png)

Scroll down and find the checkbox that says "**Has a button to let candidate report a problem for assigned shift job"**

Make sure the box in unchecked in order to Hide the "I Have a Problem" Button.![](https://learn.enginehire.io/hs-fs/hubfs/image-png-Jun-20-2024-02-29-24-8531-AM.png?width=1852&height=860&name=image-png-Jun-20-2024-02-29-24-8531-AM.png)

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