--- title: How to Create and Fill Out a Ticket description: Tickets help connect you with the Enginehire support team to share questions, issues, and feature ideas. --- [Skip to content](https://learn.enginehire.io/en/knowledge/how-to-create-a-ticket#main-content) English Show submenu for translations [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://learn.enginehire.io/tickets-view?hsLang=en) ![enginehire logo thin dark 1.0.png\]](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0.png?height=40&name=enginehire%20logo%20thin%20dark%201.0.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new) - [Customer portal](https://learn.enginehire.io/tickets-view) - Go to main page Go to main page Hello! You can find guides on how to do everything in Enginehire here. If you can't find what you are looking for or anything feels out of date, please contact us! - There are no suggestions because the search field is empty. 1. [Enginehire Help Center](https://learn.enginehire.io/en/knowledge?hsLang=en) 2. [Settings](https://learn.enginehire.io/en/knowledge/settings?hsLang=en) # How to Create and Fill Out a Ticket ## Tickets help connect you with the Enginehire support team to share questions, issues, and feature ideas. ### [CLICK HERE TO START A TICKET](https://learn.enginehire.io/en/knowledge/kb-tickets/new?hsLang=en) 1\) Login to your home dashboard. Then, at the bottom of the screen select the **Question Mark Icon** to be directed to the Learning Center.  ![](https://learn.enginehire.io/hs-fs/hubfs/Screen_Shot_2025-02-18_at_9_37_28_AM-png.png?width=400&height=269&name=Screen_Shot_2025-02-18_at_9_37_28_AM-png.png) 2\) Now you'll be at the learning **the [Learning Center](https://learn.enginehire.io/en/knowledge?hsLang=en)** before creating a ticket as you may find a solution to issues more immediate. 3\) In the upper right select **Contact Us. ![](https://learn.enginehire.io/hs-fs/hubfs/Screen_Shot_2025-02-18_at_9_42_16_AM-png.png?width=2224&height=464&name=Screen_Shot_2025-02-18_at_9_42_16_AM-png.png)** **Visit and ask a question in the [Community](https://learn.enginehire.io/en/knowledge/how-to-access-the-community?hsLang=en)** as another user may have a solution more immediate.    3\) Fill out the form. There is a lot of explanation next to each question to assist you as you go.  4\) Screenshots and Loom visits go a long way in helping the support team understand and troubleshoot the issue.   ![Screen Shot 2023-08-31 at 8.56.04 AM](https://learn.enginehire.io/hs-fs/hubfs/Screen%20Shot%202023-08-31%20at%208.56.04%20AM.png?width=688&height=1317&name=Screen%20Shot%202023-08-31%20at%208.56.04%20AM.png) - [Onboarding](https://learn.enginehire.io/en/knowledge/onboarding?hsLang=en) - [Application Forms & Profiles](https://learn.enginehire.io/en/knowledge/application-forms-profiles?hsLang=en) - [Templates & Communication](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en#main-content) - [Documents](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en#documents) - [Jobs](https://learn.enginehire.io/en/knowledge/jobs?hsLang=en) - [Payments](https://learn.enginehire.io/en/knowledge/payments?hsLang=en) - [Integrations](https://learn.enginehire.io/en/knowledge/integrations?hsLang=en) - [App](https://learn.enginehire.io/en/knowledge/app?hsLang=en) - [For Candidates & Clients](https://learn.enginehire.io/en/knowledge/for-candidates-clients?hsLang=en) - [Backup Care](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#main-content) - [Instant Book](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#instant-book) - [Data Import & Export](https://learn.enginehire.io/en/knowledge/data-import-export?hsLang=en) - [Reporting & Logs](https://learn.enginehire.io/en/knowledge/reporting-logs?hsLang=en) - [Error](https://learn.enginehire.io/en/knowledge/error?hsLang=en#main-content) - [Authentication](https://learn.enginehire.io/en/knowledge/error?hsLang=en#authentication) - [Settings](https://learn.enginehire.io/en/knowledge/settings?hsLang=en) - [Domain](https://learn.enginehire.io/en/knowledge/domain?hsLang=en) - [Webinars and Training](https://learn.enginehire.io/en/knowledge/webinars-and-training?hsLang=en) - [Ways to Grow and Make More Money](https://learn.enginehire.io/en/knowledge/ways-to-grow-and-make-more-money?hsLang=en) - [Placements](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#main-content) - [Job Board](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#job-board) - [Enginehire Team Internal Videos](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#main-content) - [Settings](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#settings) - [AI](https://learn.enginehire.io/en/knowledge/ai?hsLang=en) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0-1.png?width=68&height=24&name=enginehire%20logo%20thin%20dark%201.0-1.png "Chill listening crop-3")](https://enginehire.io) Enginehire Help Center Copyright © 2026, Enginehire Inc.