How to activate/deactivate an email template

The article provides a guide on how to activate and deactivate email templates, outlining steps to access template settings and efficiently manage templates.

1 - Navigate to More → Email Templates.

2 - Click on the pencil icon for the relevant email template.

3- Click on Next: Sender and Recipients

3 - Scroll to the bottom and click on advance options and click or uncheck the box to deactivate or activate the email template and then on update. 

A greyed-out email template indicates that it is deactivated.