---
title: Customize the label for Reporting a Problem Button for candidates
description: For shift jobs you can turn on the setting to allow candidates to report a problem after a shift job. This feature will send the message to the agency.
---

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# Customize the label for Reporting a Problem Button for candidates

## For shift jobs you can turn on the setting to allow candidates to report a problem after a shift job. This feature will send the message to the agency.

Step 1:  
Go to any candidate profile. Even though we are going to a candidate profile, the setting will be applied to all candidates. 

Step 2:  
Go to My Jobs tab in their profile  
![](https://learn.enginehire.io/hs-fs/hubfs/Screenshot_022825_014956_PM-jpg.jpeg?width=1779&height=230&name=Screenshot_022825_014956_PM-jpg.jpeg)

Step 3:  
Click gear icon![](https://learn.enginehire.io/hs-fs/hubfs/Screenshot_022825_015020_PM-jpg.jpeg?width=1715&height=458&name=Screenshot_022825_015020_PM-jpg.jpeg)

Step 4:  
Click Reporting a problem. The checkbox will be checked if the setting is on. Then adjust the text in the "Text of the report problem button"

![](https://learn.enginehire.io/hs-fs/hubfs/Screenshot_022825_015152_PM-jpg.jpeg?width=1488&height=595&name=Screenshot_022825_015152_PM-jpg.jpeg)

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