Address Not Updating Correctly for Candidates

How to Resolve Address Update Issues When Candidate Locations Aren't Accurate

Issue: When updating a candidate's address, the new location may not reflect correctly. In some cases, candidates might still receive updates based on their old address, or the system recomputes the latitude and longitude inaccurately. This can result in an incorrect location being shown.

Solution: The key to resolving this issue is to tweak the address input slightly and validate the updated location on the map. Here's a step-by-step approach to fix the problem:

1. Edit the Address:

   • Go to the candidate's record where the address needs updating.

   • Enter the new address and save the changes.

     

2. Check the Map:

   • After saving, verify the candidate's location on the map. If the location is incorrect, proceed to tweak the address.

3. Tweak the Address:

   • Try minor variations to the address, such as:

     • Adding/removing specific details (e.g., apartment numbers, zip codes).

     • Using abbreviations for street types (e.g., "St" instead of "Street").

     • Reordering address components (e.g., street name first, then city).

4. Recheck and Save:

   • Save the modified address and observe if the map updates to the correct location.

   • Repeat this process, adjusting small elements of the address, until the system computes the correct latitude and longitude.