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Use Shift Job Detail Tags in Email Templates

Use shift job detail tags in email templates to include actual job details such as start time, end time, break timings, and approval information when sending follow-up emails after a job is completed.

Let’s get started 🚀

Step 1: Log in to your agent dashboard, then click More > Email Templates, as shown in the screenshot below.

Step 2: Click the Add Template button to start adding an email template.


Step 3: Enter a name for the template, select Job as the Type, and then select the Status Change Notification trigger.

Step 4: Select the Job Poster (Client) option in the Email Destination field.

Step 5: Click the Content button to go directly to the template content.


Step 6: Enter the Subject for your email template.


Step 7: Scroll down and prepare the email body by adding the Shift Job Booking tags. To add a tag, click it to copy, then paste it into the email body.


Step 8: After adding all the required tags, click the Create button to proceed.


The email template will be successfully created using the shift job detail tags.