--- title: Unsubscribe Clients or Candidates from Emails description: Unsubscribe clients or candidates from emails by updating their profiles, and use the Unsubscribed column to easily track email preferences. --- [Skip to content](https://learn.enginehire.io/en/knowledge/unsubscribe-clients-or-candidates-from-emails#main-content) English Show submenu for translations [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://learn.enginehire.io/tickets-view?hsLang=en) ![enginehire logo thin dark 1.0.png\]](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0.png?height=40&name=enginehire%20logo%20thin%20dark%201.0.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new) - [Customer portal](https://learn.enginehire.io/tickets-view) - Go to main page Go to main page Hello! You can find guides on how to do everything in Enginehire here. If you can't find what you are looking for or anything feels out of date, please contact us! - There are no suggestions because the search field is empty. 1. [Enginehire Help Center](https://learn.enginehire.io/en/knowledge?hsLang=en) 2. [Application Forms & Profiles](https://learn.enginehire.io/en/knowledge/application-forms-profiles?hsLang=en) # Unsubscribe Clients or Candidates from Emails ## Allow agencies to unsubscribe clients or candidates from receiving emails by updating their profiles. This lets you stop automated or marketing emails for specific clients or candidates whenever needed. You can also enable the Unsubscribed column in the tables (which list all clients and candidates) to easily see who has been unsubscribed. Let’s get started 🚀 ### **Unsubscribe a Client** Update the client’s profile to stop them from receiving automated or marketing emails. Follow the steps below to unsubscribe a client. **Step 1**: Log in to your agent dashboard and click **Clients** in the top navigation bar. ![](https://staticfiles.gleap.io/gundefined/nL0n0kpQkHHLT8sUtTMJ1N59uf3XZBOdBoVpEyo5ozr7Ovbmbabz1AjhV1m07XDwws5aEfmtXVs.png) **Step 2**: Click any client in the list to open its details. ![](https://staticfiles.gleap.io/ghelparticle/fIT7Z0PfrYTNU8EZCPAbCDbXeq3wEUf2vRTWVsmwJ3RwiSTzN8BvXiC4EDtAVdkjqWlxaNrjwlN.png) **Step 3**: Click the **Unsubscribe** button to remove the client from receiving emails. ![](https://staticfiles.gleap.io/ghelparticle/piKm6Lu1XaE459KwCvXEDXZIDvmUZBCaLvCQHE5eauBGhWwnbeROU5o6RbLFLWAMHZhyCIb8liZ.png) **Step 4**: Click the **Unsubscribe** button to continue. ![](https://staticfiles.gleap.io/gundefined/T30ABixp3eidLyrcSUz8JHd9jLaanTIAaOxXjNtfDxFNLoHznDw5Vi1zsQ8Zb4xCQMa1z38lLoN.png) The selected client will be successfully unsubscribed from mass emails. ![](https://staticfiles.gleap.io/ghelparticle/z9BaMunCgo7nS39PLY2kj8rC4dhk61Hp4TnUwEwDiO2VOchdydrAJEEwbfavXtbcfJ3BHiMOcd4.png) #### **Add Unsubscribed Column in Client Table** Enable the **Unsubscribed** column in the client table to quickly identify which clients have been unsubscribed. Follow the steps below to turn on this column. **Step 1**: On your agent dashboard, click the **Gear** icon shown in the screenshot below. ![](https://staticfiles.gleap.io/gundefined/jZSGpyePDZDmFg4umLeJE8U4qR9sO5VSmMcDv6CKD8zOfwWJXlWoffK7Z1ULyBTZnrd4s7OkKh7.png) **Step 2**: Type and select the **Unsubscribed** column to add it to the client table. ![](https://staticfiles.gleap.io/ghelparticle/XwpfCEDOIVqbzXqzpvIauTXv1eJaVO24SnDfYuOWyG9yZ7QgI7lbWb05soEL449o6wYMM526grn.png) **Step 3**: Click the **Submit** button to save the changes. ![](https://staticfiles.gleap.io/ghelparticle/hFFx51fWSVzE8qVwyqWDHuGuems3UhcbKdh43OzSo80v1aw7TWi40WZskymJpaTsRvjSLlvWKiE.png) Now, you can see the clients who are no longer receiving mass emails because they have been unsubscribed. ![](https://staticfiles.gleap.io/gundefined/AqoFs0socxF5cEZVkGwQaRxZkUCcroR5QyRdk3bFur1F0sKm3WBnu6nGWRlBB31BMGlfoG27E7a.png) ### **Unsubscribe a Candidate** Remove the candidate from email communication by updating their profile. Follow the steps below to unsubscribe a candidate. **Step 1**: Log in to your agent dashboard, and click **Candidates** in the top navigation bar. ![](https://staticfiles.gleap.io/ghelparticle/kNUpJh4UsuzAUUIP62K3l72m9HTNAJEYqi1piYeMKD7eVQOCik2t3ENCqUeD5jbfHrDYvF9IUKh.png) **Step 2**: Click any candidate in the list to open its details. ![](https://staticfiles.gleap.io/gundefined/IKQsoTiLupC0cFVZESOyVkH6D682ycF0mto1UX5yCVxdizphiB8omlcf3W7ete60WdPCujJ0H9y.png) **Step 3**: Click the **Unsubscribe** button to remove the candidate from receiving emails. ![](https://staticfiles.gleap.io/ghelparticle/HsVuWyBR4VU4lAmQ0PpgOv8shPeyxtkS1FcdNJEygARI2YQ0R6Sr5YWORwQpsdTbMPtmoxnj3D3.png) **Step 4**: Click the **Unsubscribe** button to continue. ![](https://staticfiles.gleap.io/ghelparticle/dsRtym2ULZn3NrGzCNc9ylAsQi1UIaNP1GruIC5YQucEVGb8LJ4w9QL9S65XZoghkgSuD8qPjtO.png) The selected candidate will be successfully unsubscribed from mass emails. ![](https://staticfiles.gleap.io/gundefined/oHTohWZqDHhqSF3q3lvWP857OlnPIXgp382sNZNgPpUJErVJ7NQRaDgoR9mJChZYsR0iEpjDD3H.png) #### **Add Unsubscribed Column in Candidate Table** Enable the **Unsubscribed** column in the candidate table to easily see which candidates have been unsubscribed. Follow the steps below to make this column visible. **Step 1**: On your agent dashboard, click the **Gear** icon shown in the screenshot below. ![](https://staticfiles.gleap.io/ghelparticle/tXJ1znFyUHddOECKn98oHWn6VX1nyfIQJgWByn57rMCIzOzbS4pRZNYocz3v0PZ43QljrCK0ngN.png) **Step 2**: Type and select the **Unsubscribed** column to add it to the candidate table. ![](https://staticfiles.gleap.io/gundefined/pGFsHGhLxScBuWPhwoy1K8V5L7TXGVjQZBk3kmJtfYS7bJWFNTunX2U3tTKo2HqkRc9EWhbAzOx.png) **Step 3**: Click the **Submit** button to save the changes. ![](https://staticfiles.gleap.io/ghelparticle/wah3Y9rmW0xbJVuZLzEJcCICRH38Zm5FEtS9KHr8QhfJ5yCn4O8Bbprev97GhHePwCucCrzuq7i.png) Now, you can see the candidates who are no longer receiving mass emails because they have been unsubscribed. ![](https://staticfiles.gleap.io/gundefined/53r7Q5kiKr1VCxG2ioXPnjaHaFR6EG3qv3bEIVFL4ZnHSxiJz3KrKFm9gHZ1L8bj2nGChrWjTSH.png)   - [Onboarding](https://learn.enginehire.io/en/knowledge/onboarding?hsLang=en) - [Application Forms & Profiles](https://learn.enginehire.io/en/knowledge/application-forms-profiles?hsLang=en) - [Templates & Communication](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en#main-content) - [Documents](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en#documents) - [Jobs](https://learn.enginehire.io/en/knowledge/jobs?hsLang=en) - [Payments](https://learn.enginehire.io/en/knowledge/payments?hsLang=en) - [Integrations](https://learn.enginehire.io/en/knowledge/integrations?hsLang=en) - [App](https://learn.enginehire.io/en/knowledge/app?hsLang=en) - [For Candidates & Clients](https://learn.enginehire.io/en/knowledge/for-candidates-clients?hsLang=en) - [Backup Care](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#main-content) - [Instant Book](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#instant-book) - [Data Import & Export](https://learn.enginehire.io/en/knowledge/data-import-export?hsLang=en) - [Reporting & Logs](https://learn.enginehire.io/en/knowledge/reporting-logs?hsLang=en) - [Error](https://learn.enginehire.io/en/knowledge/error?hsLang=en#main-content) - [Authentication](https://learn.enginehire.io/en/knowledge/error?hsLang=en#authentication) - [Settings](https://learn.enginehire.io/en/knowledge/settings?hsLang=en) - [Domain](https://learn.enginehire.io/en/knowledge/domain?hsLang=en) - [Webinars and Training](https://learn.enginehire.io/en/knowledge/webinars-and-training?hsLang=en) - [Ways to Grow and Make More Money](https://learn.enginehire.io/en/knowledge/ways-to-grow-and-make-more-money?hsLang=en) - [Placements](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#main-content) - [Job Board](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#job-board) - [Enginehire Team Internal Videos](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#main-content) - [Settings](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#settings) - [AI](https://learn.enginehire.io/en/knowledge/ai?hsLang=en) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0-1.png?width=68&height=24&name=enginehire%20logo%20thin%20dark%201.0-1.png "Chill listening crop-3")](https://enginehire.io) Enginehire Help Center Copyright © 2026, Enginehire Inc.