--- title: Set Up ZIP Code Availability Auto Responses description: Configure automatic ZIP code availability email responses by checking incoming ZIP codes against your agency’s coverage list and sending matching replies. --- [Skip to content](https://learn.enginehire.io/en/knowledge/set-up-zip-code-availability-auto-responses#main-content) English Show submenu for translations [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://learn.enginehire.io/tickets-view?hsLang=en) ![enginehire logo thin dark 1.0.png\]](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0.png?height=40&name=enginehire%20logo%20thin%20dark%201.0.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new) - [Customer portal](https://learn.enginehire.io/tickets-view) - Go to main page Go to main page Hello! You can find guides on how to do everything in Enginehire here. If you can't find what you are looking for or anything feels out of date, please contact us! - There are no suggestions because the search field is empty. 1. [Enginehire Help Center](https://learn.enginehire.io/en/knowledge?hsLang=en) 2. [Settings](https://learn.enginehire.io/en/knowledge/settings?hsLang=en) # Set Up ZIP Code Availability Auto Responses ## Configure automatic responses for incoming ZIP code availability enquiries. The system checks the ZIP code mentioned in an email against your agency's configured ZIP code list and automatically sends the appropriate response based on whether the ZIP code is covered. Configuring the automatic ZIP code email response feature does not activate it automatically. After completing the configuration, contact Support to connect your system to the email response service and complete the activation process.  Let’s get started 🚀 **Step 1**: Log in to your agent dashboard and click **More** \> **Global Settings** as shown in the screenshot below. ![image6](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Set%20Up%20ZIP%20Code%20Availability%20Auto%20Responses/image6.png?width=670&height=262&name=image6.png)    **Step 2**: Scroll tabs to the left, and click the **Others** tab from the available tabs. ![image7](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Set%20Up%20ZIP%20Code%20Availability%20Auto%20Responses/image7.png?width=670&height=262&name=image7.png)    **Step 3**: Scroll to the bottom and click the **Auto Response Email** option to expand and view its details. ![image2](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Set%20Up%20ZIP%20Code%20Availability%20Auto%20Responses/image2.png?width=670&height=250&name=image2.png)    **Step 4**: Check the **Auto response to incoming emails based on zip code** checkbox. ![image4](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Set%20Up%20ZIP%20Code%20Availability%20Auto%20Responses/image4.png?width=670&height=141&name=image4.png) **Step 5**: Enter the email address(es) that should receive incoming emails for ZIP code availability checks.  Automatic responses will be triggered when emails are sent to these addresses.  ![image5](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Set%20Up%20ZIP%20Code%20Availability%20Auto%20Responses/image5.png?width=670&height=179&name=image5.png) **Step 6**: Enter the keyword that must be present in the email subject.  Automatic responses are triggered only when the specified keyword is detected in the subject line.  ![image8](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Set%20Up%20ZIP%20Code%20Availability%20Auto%20Responses/image8.png?width=670&height=219&name=image8.png) **Step 7**: Enter the email content that should be sent to the sender when the email contains a ZIP code that is covered by your agency.  You may also make use of the AI ASSIST feature to enhance the quality of the text. To learn how to use it, refer to the [**Use AI ASSIST Feature**](https://learn.enginehire.io/en/knowledge/use-ai-assist?hsLang=en) article.  ![image9](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Set%20Up%20ZIP%20Code%20Availability%20Auto%20Responses/image9.png?width=670&height=244&name=image9.png) **Step 8**: Enter the email content that should be sent to the sender when the email contains a ZIP code that is not covered by your agency.  The settings will be saved automatically. ![image1](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Set%20Up%20ZIP%20Code%20Availability%20Auto%20Responses/image1.png?width=670&height=164&name=image1.png)    The system will automatically check the ZIP code mentioned in the incoming email and send the appropriate response based on whether the ZIP code is covered by your agency. ![image3](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Set%20Up%20ZIP%20Code%20Availability%20Auto%20Responses/image3.png?width=670&height=294&name=image3.png) - [Onboarding](https://learn.enginehire.io/en/knowledge/onboarding?hsLang=en) - [Application Forms & Profiles](https://learn.enginehire.io/en/knowledge/application-forms-profiles?hsLang=en) - [Templates & Communication](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en#main-content) - [Documents](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en#documents) - [Jobs](https://learn.enginehire.io/en/knowledge/jobs?hsLang=en) - [Payments](https://learn.enginehire.io/en/knowledge/payments?hsLang=en) - [Integrations](https://learn.enginehire.io/en/knowledge/integrations?hsLang=en) - [App](https://learn.enginehire.io/en/knowledge/app?hsLang=en) - [For Candidates & Clients](https://learn.enginehire.io/en/knowledge/for-candidates-clients?hsLang=en) - [Backup Care](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#main-content) - [Instant Book](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#instant-book) - [Data Import & Export](https://learn.enginehire.io/en/knowledge/data-import-export?hsLang=en) - [Reporting & Logs](https://learn.enginehire.io/en/knowledge/reporting-logs?hsLang=en) - [Error](https://learn.enginehire.io/en/knowledge/error?hsLang=en#main-content) - [Authentication](https://learn.enginehire.io/en/knowledge/error?hsLang=en#authentication) - [Settings](https://learn.enginehire.io/en/knowledge/settings?hsLang=en) - [Domain](https://learn.enginehire.io/en/knowledge/domain?hsLang=en) - [Webinars and Training](https://learn.enginehire.io/en/knowledge/webinars-and-training?hsLang=en) - [Ways to Grow and Make More Money](https://learn.enginehire.io/en/knowledge/ways-to-grow-and-make-more-money?hsLang=en) - [Placements](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#main-content) - [Job Board](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#job-board) - [Enginehire Team Internal Videos](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#main-content) - [Settings](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#settings) - [AI](https://learn.enginehire.io/en/knowledge/ai?hsLang=en) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0-1.png?width=68&height=24&name=enginehire%20logo%20thin%20dark%201.0-1.png "Chill listening crop-3")](https://enginehire.io) Enginehire Help Center Copyright © 2026, Enginehire Inc.