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Set Shift Job Statuses Candidates Cannot Accept

Control which shift job statuses candidates are not allowed to accept. By configuring restricted statuses, you can prevent candidates from accepting shift jobs that are not ready, no longer available, or should not be acted on.

Let’s get started 🚀

Step 1: Log in to your agent dashboard and click Candidates in the top navigation bar.


Step 2: Click on any of the candidates from the list.


Step 3: Click the Profile tab to navigate to the candidate profile.


Step 4: Click the Available Jobs tab.


Step 5: Click the Customize how Candidates view and interact with shift jobs button.


Step 6: Click the Requesting to work and accepting shifts button.


Step 7: Check the Candidates can self assign themselves to shift jobs (accept available shift jobs directly) checkbox.


Step 8: Scroll down and click the box under the Shift Job statuses that candidate cannot accept the shift jobs option to activate the dropdown list.


Step 9: Select the shift job statuses that candidates should not be allowed to accept the shift jobs.


Step 10: Click the Submit button to confirm the changes.