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Set Buffer Time for Candidates

Set buffer time to control how soon a candidate can be selected for another job after completing their previous one. This helps you avoid overlapping shifts and ensures candidates have adequate time between assignments. By defining a specific number of hours as buffer time, you can maintain smoother operations and create a more reliable scheduling flow for candidates. This documentation will walk you through the steps to set buffer time for candidates.

Let’s get started 🚀

Step 1: Log in to your agent dashboard, then navigate to More > Global Settings, as shown in the screenshot below. 


Step 2: Click on the Candidates tab from the list of all available tabs.

 

Step 3: Click on the Schedule, Availability, and Candidates Shift Job Settings option to expand its details.

 

Step 4: Locate the field labelled “Number of hours in which the candidate cannot be selected for other jobs after finishing one job (buffer time)” and enter the desired number of hours as the buffer time.

 

Step 5: Click the Update Settings button to confirm the changes.