--- title: Notify Clients When Booking Credits Are Low description: Automatically notify clients and agency users when only one booking credit remains, helping prevent clients from running out of booking credits. --- [Skip to content](https://learn.enginehire.io/en/knowledge/notify-clients-when-booking-credits-are-low#main-content) English Show submenu for translations [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://learn.enginehire.io/tickets-view?hsLang=en) ![enginehire logo thin dark 1.0.png\]](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0.png?height=40&name=enginehire%20logo%20thin%20dark%201.0.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new) - [Customer portal](https://learn.enginehire.io/tickets-view) - Go to main page Go to main page Hello! You can find guides on how to do everything in Enginehire here. If you can't find what you are looking for or anything feels out of date, please contact us! - There are no suggestions because the search field is empty. 1. [Enginehire Help Center](https://learn.enginehire.io/en/knowledge?hsLang=en) 2. [Templates & Communication](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en) # Notify Clients When Booking Credits Are Low ## Notify clients automatically when their booking credits are running low. When a client has only one booking credit remaining, email notifications can be sent to both the client and selected agency users, helping everyone stay informed and take action before all booking credits are used. Let’s get started 🚀 **Step 1**: Log in to your agent dashboard and click on **More** \> **Email Templates** as shown in the screenshot below. ![image2](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Templates%20And%20Communication/Notify%20Clients%20When%20Booking%20Credits%20Are%20Low/image2.png?width=670&height=319&name=image2.png) **Step 2**: Click the **Add Template** button. ![image5](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Templates%20And%20Communication/Notify%20Clients%20When%20Booking%20Credits%20Are%20Low/image5.png?width=670&height=247&name=image5.png) **Step 3**: Enter a name for your email template. ![image6](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Templates%20And%20Communication/Notify%20Clients%20When%20Booking%20Credits%20Are%20Low/image6.png?width=670&height=181&name=image6.png) **Step 4**: (Optional) Enter internal notes for your email template, if required.  To learn more on internal notes in email templates, refer to the [**Add Internal Notes to Email Templates**](https://learn.enginehire.io/en/knowledge/add-internal-notes-to-email-templates?hsLang=en) article. ![image1](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Templates%20And%20Communication/Notify%20Clients%20When%20Booking%20Credits%20Are%20Low/image1.png?width=670&height=157&name=image1.png) **Step 5**: Select the **Client** option from the dropdown list in the **Type** field. ![image3](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Templates%20And%20Communication/Notify%20Clients%20When%20Booking%20Credits%20Are%20Low/image3.png?width=670&height=298&name=image3.png) **Step 6**: Select **Booking Credit Remaining-1** from the **Trigger** dropdown list.  ![image10](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Templates%20And%20Communication/Notify%20Clients%20When%20Booking%20Credits%20Are%20Low/image10.png?width=670&height=270&name=image10.png) **Step 7**: Click the **Content** button to configure the email template content.  ![image9](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Templates%20And%20Communication/Notify%20Clients%20When%20Booking%20Credits%20Are%20Low/image9.png?width=670&height=303&name=image9.png) **Step 8**: Enter the email template content, including the subject and body. You can also use email template tags within the email body, if required.  To learn more on tags in email templates, refer to the [**Email Template Tags**](https://learn.enginehire.io/en/knowledge/email-template-tags?hsLang=en) article. You can also improve the email content using **AI**. To learn more about this feature, refer to the [**Improve Email Content Using AI**](https://learn.enginehire.io/en/knowledge/improve-email-content-using-ai?hsLang=en) article. ![image7](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Templates%20And%20Communication/Notify%20Clients%20When%20Booking%20Credits%20Are%20Low/image7.gif?width=670&height=310&name=image7.gif) **Step 9**: Click the **Create** button to proceed. ![image8](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Templates%20And%20Communication/Notify%20Clients%20When%20Booking%20Credits%20Are%20Low/image8.png?width=670&height=202&name=image8.png)    The email template will be created successfully and will be triggered automatically when a client has one booking credit remaining.  ![image4](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Templates%20And%20Communication/Notify%20Clients%20When%20Booking%20Credits%20Are%20Low/image4.png?width=670&height=301&name=image4.png) - [Onboarding](https://learn.enginehire.io/en/knowledge/onboarding?hsLang=en) - [Application Forms & Profiles](https://learn.enginehire.io/en/knowledge/application-forms-profiles?hsLang=en) - [Templates & Communication](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en#main-content) - [Documents](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en#documents) - [Jobs](https://learn.enginehire.io/en/knowledge/jobs?hsLang=en) - [Payments](https://learn.enginehire.io/en/knowledge/payments?hsLang=en) - [Integrations](https://learn.enginehire.io/en/knowledge/integrations?hsLang=en) - [App](https://learn.enginehire.io/en/knowledge/app?hsLang=en) - [For Candidates & Clients](https://learn.enginehire.io/en/knowledge/for-candidates-clients?hsLang=en) - [Backup Care](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#main-content) - [Instant Book](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#instant-book) - [Data Import & Export](https://learn.enginehire.io/en/knowledge/data-import-export?hsLang=en) - [Reporting & Logs](https://learn.enginehire.io/en/knowledge/reporting-logs?hsLang=en) - [Error](https://learn.enginehire.io/en/knowledge/error?hsLang=en#main-content) - [Authentication](https://learn.enginehire.io/en/knowledge/error?hsLang=en#authentication) - [Settings](https://learn.enginehire.io/en/knowledge/settings?hsLang=en) - [Domain](https://learn.enginehire.io/en/knowledge/domain?hsLang=en) - [Webinars and Training](https://learn.enginehire.io/en/knowledge/webinars-and-training?hsLang=en) - [Ways to Grow and Make More Money](https://learn.enginehire.io/en/knowledge/ways-to-grow-and-make-more-money?hsLang=en) - [Placements](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#main-content) - [Job Board](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#job-board) - [Enginehire Team Internal Videos](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#main-content) - [Settings](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#settings) - [AI](https://learn.enginehire.io/en/knowledge/ai?hsLang=en) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0-1.png?width=68&height=24&name=enginehire%20logo%20thin%20dark%201.0-1.png "Chill listening crop-3")](https://enginehire.io) Enginehire Help Center Copyright © 2026, Enginehire Inc.