--- title: Include Pet Details in Email Templates description: Learn how to include client pet details in email templates using the [[pets]] tag, which automatically inserts pet information when the email is sent. --- [Skip to content](https://learn.enginehire.io/en/knowledge/include-pet-details-in-email-templates#main-content) English Show submenu for translations [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://learn.enginehire.io/tickets-view?hsLang=en) ![enginehire logo thin dark 1.0.png\]](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0.png?height=40&name=enginehire%20logo%20thin%20dark%201.0.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new) - [Customer portal](https://learn.enginehire.io/tickets-view) - Go to main page Go to main page Hello! You can find guides on how to do everything in Enginehire here. If you can't find what you are looking for or anything feels out of date, please contact us! - There are no suggestions because the search field is empty. 1. [Enginehire Help Center](https://learn.enginehire.io/en/knowledge?hsLang=en) 2. [Templates & Communication](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en) # Include Pet Details in Email Templates ## Include client pet details in your email templates by using the \[\[pets\]\] email template tag. When the email is sent, the tag automatically inserts the client's pet information using the same formatting as the rest of the email, creating a clean and consistent appearance. Let’s get started 🚀 **Step 1**: Log in to your agent dashboard and click **More** \> **Email Templates** as shown in the screenshot below.  ![image6](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Templates%20And%20Communication/Include%20Pet%20Details%20in%20Email%20Templates/image6.png?width=670&height=276&name=image6.png) **Step 2**: Search for the email template in which you want to use the **\[\[pets\]\]** tag. ![image5](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Templates%20And%20Communication/Include%20Pet%20Details%20in%20Email%20Templates/image5.png?width=670&height=225&name=image5.png) For demonstration purposes, we are using the **Candidate Booking Confirmation** email template. ![image3](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Templates%20And%20Communication/Include%20Pet%20Details%20in%20Email%20Templates/image3.png?width=670&height=275&name=image3.png) **Step 3**: Click the **\[\[pets\]\]** tag to copy it, then paste it into the email body where you want the client pet details to appear.  ![image1](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Templates%20And%20Communication/Include%20Pet%20Details%20in%20Email%20Templates/image1.gif?width=670&height=302&name=image1.gif) **Step 4**: Click the **Update** button to apply your changes. ![image2](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Templates%20And%20Communication/Include%20Pet%20Details%20in%20Email%20Templates/image2.png?width=670&height=203&name=image2.png) The **\[\[pets\]\]** tag will now automatically display the client's pet details when the email is sent. ![image4](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Templates%20And%20Communication/Include%20Pet%20Details%20in%20Email%20Templates/image4.png?width=670&height=238&name=image4.png) - [Onboarding](https://learn.enginehire.io/en/knowledge/onboarding?hsLang=en) - [Application Forms & Profiles](https://learn.enginehire.io/en/knowledge/application-forms-profiles?hsLang=en) - [Templates & Communication](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en#main-content) - [Documents](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en#documents) - [Jobs](https://learn.enginehire.io/en/knowledge/jobs?hsLang=en) - [Payments](https://learn.enginehire.io/en/knowledge/payments?hsLang=en) - [Integrations](https://learn.enginehire.io/en/knowledge/integrations?hsLang=en) - [App](https://learn.enginehire.io/en/knowledge/app?hsLang=en) - [For Candidates & Clients](https://learn.enginehire.io/en/knowledge/for-candidates-clients?hsLang=en) - [Backup Care](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#main-content) - [Instant Book](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#instant-book) - [Data Import & Export](https://learn.enginehire.io/en/knowledge/data-import-export?hsLang=en) - [Reporting & Logs](https://learn.enginehire.io/en/knowledge/reporting-logs?hsLang=en) - [Error](https://learn.enginehire.io/en/knowledge/error?hsLang=en#main-content) - [Authentication](https://learn.enginehire.io/en/knowledge/error?hsLang=en#authentication) - [Settings](https://learn.enginehire.io/en/knowledge/settings?hsLang=en) - [Domain](https://learn.enginehire.io/en/knowledge/domain?hsLang=en) - [Webinars and Training](https://learn.enginehire.io/en/knowledge/webinars-and-training?hsLang=en) - [Ways to Grow and Make More Money](https://learn.enginehire.io/en/knowledge/ways-to-grow-and-make-more-money?hsLang=en) - [Placements](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#main-content) - [Job Board](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#job-board) - [Enginehire Team Internal Videos](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#main-content) - [Settings](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#settings) - [AI](https://learn.enginehire.io/en/knowledge/ai?hsLang=en) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0-1.png?width=68&height=24&name=enginehire%20logo%20thin%20dark%201.0-1.png "Chill listening crop-3")](https://enginehire.io) Enginehire Help Center Copyright © 2026, Enginehire Inc.