Admin Settings

How to provide access for one user to multiple accounts

This feature is helpful in the event a user needs to access separate Client user accounts, i.e. one designated contact (a hiring manager) will be able to place requests on behalf of multiple separate office accounts.

1. Enter the client account that needs a secondary login added, i.e. for a hiring manager and click Password

Screenshot 2025-08-01 at 6.27.29 PM

2. Click the button for Add Secondary Logins towards the bottom left of this screen.

Screenshot 2025-08-01 at 6.27.42 PM

3. Enter the email and password for the new login.  Note, the user will be prompted to reset their password upon first login so the easiest step may be to make the user name and password both the email for first login. 

Screenshot 2025-08-01 at 6.28.04 PM

4. Repeat these steps for all other accounts where this user needs to have access.  

 

5. When the user logs into their dashboard they will see a prompt for Which account do you want to use?

Screenshot 2025-08-01 at 6.28.39 PM

6. The user can simply select the Office or Client account they wish to access and click Login

Screenshot 2025-08-01 at 6.28.52 PM

7.  To switch accounts, the user will click the gear icon in the top right corner of their dashboard welcome message and simply select Switch Account 

Screenshot 2025-08-01 at 6.29.25 PM

8.  They will then be able to switch between accounts as needed. 

Screenshot 2025-08-01 at 6.29.38 PM