How to edit the submission confirmation message on an application

The submission confirmation message appears when a client or candidate submits an application form. It confirms that their application was received. You can customize this message to fit your agency's tone and branding.

Estimated Time

3-5 minutes

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Step-by-Step Instructions

1. Log in to your admin dashboard

Access your agency's admin dashboard using your admin credentials.

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2. Navigate to More → Application and Profile Builder

 

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4. Choose the application you want to edit

• Candidate Application – for candidate submissions.

• Client Application – for client submissions.

Click the gear icon next to the relevant form.

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5. Open the Instructions and Messaging tab

In the settings window, select the Instructions and Messaging tab.

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6. Locate the Submission Confirmation Message field

Scroll down to find the Submission Confirmation Message section.
This is where you can write or edit the message that appears after a form is submitted.

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7. Edit or replace the message

• If there is an existing message, you can modify it.

• If the field is empty, type a new message.

• Make sure the wording is clear and welcoming.

Example:
"Thank you for submitting your application! Our team will review it and get back to you shortly."

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8. Save your changes

Once you're satisfied with the message, click the Save button to apply the changes.

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Expected Result

When a client or candidate submits the form, they will now see the updated confirmation message.

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Troubleshooting

• Message not updating: Try refreshing your browser or clearing the cache.

• Can't find the correct form: Use the filters to set the type to "Application". You can also confirm it is the correct form by checking for a "View Form" button next to it.

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FAQ

Q: Can I include links or formatting in the confirmation message?
A: Yes, you can. The confirmation message uses a Rich Text Editor, which allows you to add links, adjust text formatting like bold or italics, and include other basic styling options to customize the message according to your needs.

Q: Will this change affect email notifications?
A: No, this message only appears on the screen after submission. Email notifications are managed separately.

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