--- title: How to add custom text to shift job cancellation popup message description: This article explains how to change the text shown when a client clicks Cancel Shift. --- [Skip to content](https://learn.enginehire.io/en/knowledge/how-to-add-custom-text-to-shift-job-cancellation-popup-message#main-content) English Show submenu for translations [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://learn.enginehire.io/tickets-view?hsLang=en) ![enginehire logo thin dark 1.0.png\]](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0.png?height=40&name=enginehire%20logo%20thin%20dark%201.0.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new) - [Customer portal](https://learn.enginehire.io/tickets-view) - Go to main page Go to main page Hello! 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[Jobs](https://learn.enginehire.io/en/knowledge/jobs?hsLang=en) # How to add custom text to shift job cancellation popup message ## This article explains how to change the text shown when a client clicks Cancel Shift. **Step 1:** More -\> Global Settings  ![](https://learn.enginehire.io/hs-fs/hubfs/image-png-Sep-18-2025-05-50-17-6524-PM.png?width=688&height=142&name=image-png-Sep-18-2025-05-50-17-6524-PM.png) **Step 2:** Click on Jobs and select "Shift Job Settings" --\> Client Side Tab ![](https://learn.enginehire.io/hs-fs/hubfs/image-png-Sep-18-2025-05-54-15-5477-PM.png?width=688&height=209&name=image-png-Sep-18-2025-05-54-15-5477-PM.png) **Step 3:** Look for the setting called "**Custom text when a client cancels a shift job**" and add / update text in editor. Save the settings. ![](https://learn.enginehire.io/hs-fs/hubfs/image-png-Sep-26-2025-02-54-41-6957-PM.png?width=688&height=307&name=image-png-Sep-26-2025-02-54-41-6957-PM.png) **Result:** Clients will see the customized message when trying to cancel the shift job booking. ![](https://learn.enginehire.io/hs-fs/hubfs/image-png-Sep-26-2025-02-47-36-4681-PM.png?width=688&height=303&name=image-png-Sep-26-2025-02-47-36-4681-PM.png) ![](https://learn.enginehire.io/hs-fs/hubfs/image-png-Sep-26-2025-02-55-59-4509-PM.png?width=688&height=171&name=image-png-Sep-26-2025-02-55-59-4509-PM.png) [If this article doesn't answer your questions you can always contact us by clicking here](https://share.hsforms.com/1yIx2IRKyQQaVcMJW8kLbJg39wil)   - [Onboarding](https://learn.enginehire.io/en/knowledge/onboarding?hsLang=en) - [Application Forms & Profiles](https://learn.enginehire.io/en/knowledge/application-forms-profiles?hsLang=en) - [Templates & Communication](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en) - [Jobs](https://learn.enginehire.io/en/knowledge/jobs?hsLang=en) - [Payments](https://learn.enginehire.io/en/knowledge/payments?hsLang=en) - [Integrations](https://learn.enginehire.io/en/knowledge/integrations?hsLang=en) - [App](https://learn.enginehire.io/en/knowledge/app?hsLang=en) - [For Candidates & Clients](https://learn.enginehire.io/en/knowledge/for-candidates-clients?hsLang=en) - [Backup Care](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#main-content) - [Instant Book](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#instant-book) - [Data Import & Export](https://learn.enginehire.io/en/knowledge/data-import-export?hsLang=en) - [Reporting & Logs](https://learn.enginehire.io/en/knowledge/reporting-logs?hsLang=en) - [Error](https://learn.enginehire.io/en/knowledge/error?hsLang=en#main-content) - [Authentication](https://learn.enginehire.io/en/knowledge/error?hsLang=en#authentication) - [Settings](https://learn.enginehire.io/en/knowledge/settings?hsLang=en) - [Domain](https://learn.enginehire.io/en/knowledge/domain?hsLang=en) - [Webinars and Training](https://learn.enginehire.io/en/knowledge/webinars-and-training?hsLang=en) - [Ways to Grow and Make More Money](https://learn.enginehire.io/en/knowledge/ways-to-grow-and-make-more-money?hsLang=en) - [Placements](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#main-content) - [Job Board](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#job-board) - [Enginehire Team Internal Videos](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#main-content) - [Settings](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#settings) - [AI](https://learn.enginehire.io/en/knowledge/ai?hsLang=en) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0-1.png?width=68&height=24&name=enginehire%20logo%20thin%20dark%201.0-1.png "Chill listening crop-3")](https://enginehire.io) Enginehire Help Center Copyright © 2026, Enginehire Inc.