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Export Reference Logs

Export Reference Logs to a CSV file for reporting, analysis, or record-keeping. Before exporting, you can choose which fields to include so the exported file contains only the information you need.

Let’s get started 🚀

Step 1: Log in to your agent dashboard, and click More > All Logs as shown in the screenshot below.

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Step 2: Click the References option to open the Reference Logs.

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Step 3: Click the Gear icon in the top-right corner of the Reference Logs table.

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Step 4: Click the Fields box, as shown in the screenshot below, to open the dropdown list. 

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Step 5: Select the field(s) that you want to display in the Reference Logs table and include in the export. 

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To remove a selected field, hover over it and click the cross icon that appears. 
  
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Step 6: Click the Export Reference Logs button. A CSV file containing the Reference Logs with the selected fields will be downloaded successfully.

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