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Enable Fuzzy Matching for Duplicate Candidate Detection

Detect potential duplicate candidate profiles during application review using fuzzy matching. When enabled, the system compares name, phone number, and address to identify similar records, even if the email is different, and flags them for review before creating a new profile.

Let’s get started 🚀

Step 1: Log in to your agent dashboard and click More > Global Settings as shown in the screenshot below.
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Step 2: Scroll down to the Candidate Verification option and click it to expand the details.

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Step 3: Check the “Enable 'fuzzy matching' of candidate applicants: the system will try to identify duplicates beyond exact email and phone number matches and notify you if it thinks someone is a repeat applicant” checkbox.

The settings will be saved automatically.

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Step 4: Click the Agency Details tab from the available tabs.

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Step 5: Scroll down to the Communication Settings option and click it to expand the details.

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Step 6: Enter the email address where you want to receive alerts for potential duplicate applicants. The settings will be saved automatically.

This should be an email with your domain extension - @yourcompany.com, not gmail.com

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When a candidate submits an application, the system compares their name, phone number, and address with existing records. If a similar match is found, the candidate is flagged as a potential duplicate with a match score, and admins are notified at the configured email address.

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