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Enable Email Notifications for New Chat Messages

Enable email notifications to automatically inform clients and candidates when they receive a new chat message. This helps ensure important messages are not missed, even when users are not actively logged into the platform.

Let’s get started 🚀

Step 1: Log in to your agent dashboard and click on More > Global Settings as shown in the screenshot below. 

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Step 2: Click the Notifications tab from the available tabs.

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Step 3: Click the Candidate Based Notifications option to expand and view its details.

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Step 4: Check the Send an email to clients and candidates when they receive a new chat message checkbox. 

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The settings will be saved automatically.

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