--- title: Enable Case Details in WellSky Shift Tasks description: Enable BH case details to be automatically added to WellSky shift tasks for new shifts, ensuring important case information is included automatically. --- [Skip to content](https://learn.enginehire.io/en/knowledge/enable-case-details-in-wellsky-shift-tasks#main-content) English Show submenu for translations [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://learn.enginehire.io/tickets-view?hsLang=en) ![enginehire logo thin dark 1.0.png\]](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0.png?height=40&name=enginehire%20logo%20thin%20dark%201.0.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new) - [Customer portal](https://learn.enginehire.io/tickets-view) - Go to main page Go to main page Hello! You can find guides on how to do everything in Enginehire here. If you can't find what you are looking for or anything feels out of date, please contact us! - There are no suggestions because the search field is empty. 1. [Enginehire Help Center](https://learn.enginehire.io/en/knowledge?hsLang=en) 2. [Settings](https://learn.enginehire.io/en/knowledge/settings?hsLang=en) # Enable Case Details in WellSky Shift Tasks ## Enable BH case details to be automatically added to WellSky shift tasks when new shifts are created. This helps ensure important case information is included in shift tasks without requiring manual updates. Let’s get started 🚀 **Step 1**: Log in to your agent dashboard, and click **More** \> **Global Settings** as shown in the screenshot below. ![image5](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Enable%20Case%20Details%20in%20WellSky%20Shift%20Tasks/image5.png?width=670&height=269&name=image5.png) **Step 2**: Scroll tabs to the left and click the **Backup Care Assistant** tab. ![image2](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Enable%20Case%20Details%20in%20WellSky%20Shift%20Tasks/image2.gif?width=670&height=278&name=image2.gif) **Step 3**: Click the **Accounts** option to expand and view its details.   ![image3](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Enable%20Case%20Details%20in%20WellSky%20Shift%20Tasks/image3.png?width=670&height=276&name=image3.png) **Step 4**: Click the **pencil** icon under the **Actions** column next to the **WellSky** account.   ![image4](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Enable%20Case%20Details%20in%20WellSky%20Shift%20Tasks/image4.png?width=670&height=176&name=image4.png) **Step 5**: Enable the **Add case details to shift tasks** checkbox.    ![image1](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Enable%20Case%20Details%20in%20WellSky%20Shift%20Tasks/image1.png?width=670&height=171&name=image1.png) **Step 6**: Scroll to the bottom and click the **Submit** button. ![image6](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Enable%20Case%20Details%20in%20WellSky%20Shift%20Tasks/image6.png?width=670&height=230&name=image6.png) - [Onboarding](https://learn.enginehire.io/en/knowledge/onboarding?hsLang=en) - [Application Forms & Profiles](https://learn.enginehire.io/en/knowledge/application-forms-profiles?hsLang=en) - [Templates & Communication](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en#main-content) - [Documents](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en#documents) - [Jobs](https://learn.enginehire.io/en/knowledge/jobs?hsLang=en) - [Payments](https://learn.enginehire.io/en/knowledge/payments?hsLang=en) - [Integrations](https://learn.enginehire.io/en/knowledge/integrations?hsLang=en) - [App](https://learn.enginehire.io/en/knowledge/app?hsLang=en) - [For Candidates & Clients](https://learn.enginehire.io/en/knowledge/for-candidates-clients?hsLang=en) - [Backup Care](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#main-content) - [Instant Book](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#instant-book) - [Data Import & Export](https://learn.enginehire.io/en/knowledge/data-import-export?hsLang=en) - [Reporting & Logs](https://learn.enginehire.io/en/knowledge/reporting-logs?hsLang=en) - [Error](https://learn.enginehire.io/en/knowledge/error?hsLang=en#main-content) - [Authentication](https://learn.enginehire.io/en/knowledge/error?hsLang=en#authentication) - [Settings](https://learn.enginehire.io/en/knowledge/settings?hsLang=en) - [Domain](https://learn.enginehire.io/en/knowledge/domain?hsLang=en) - [Webinars and Training](https://learn.enginehire.io/en/knowledge/webinars-and-training?hsLang=en) - [Ways to Grow and Make More Money](https://learn.enginehire.io/en/knowledge/ways-to-grow-and-make-more-money?hsLang=en) - [Placements](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#main-content) - [Job Board](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#job-board) - [Enginehire Team Internal Videos](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#main-content) - [Settings](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#settings) - [AI](https://learn.enginehire.io/en/knowledge/ai?hsLang=en) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0-1.png?width=68&height=24&name=enginehire%20logo%20thin%20dark%201.0-1.png "Chill listening crop-3")](https://enginehire.io) Enginehire Help Center Copyright © 2026, Enginehire Inc.