Email Status Indicators

Understand what each status means in your system

• Delivered – The email successfully reached the recipient’s inbox.
  

• Opened – The recipient opened the email (tracked via a tracking pixel).
  

• Clicked – The recipient clicked a link inside the email.
  

• Bounced – The email could not be delivered (invalid address, mailbox full, etc.).
  

• No Sign – The system has no tracking event (not delivered yet or tracking unavailable).
  

• Delayed – The email is temporarily held up (e.g., by the recipient’s mail server or spam
  filters) and has not yet reached the inbox.