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Customize Missed Break Warning Message

Customize the warning message displayed when candidates do not log breaks during their shifts. This allows agencies to provide clearer instructions or compliance-related information while using missed meal break calculations for shift jobs.

Let’s get started 🚀

Step 1: Log in to your agent dashboard and click More > Global Settings as shown in the screenshot below.

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Step 2: Click the Jobs tab from the available tabs.

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Step 3: Click the Shift Job Table View option to expand and view its details.

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Step 4: Check the Apply the missed meals calculation in California checkbox.

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Step 5: Customize the warning text that will be displayed when a candidate does not log a break during their shift. The settings are saved automatically. 

You may also make use of the AI ASSIST feature to enhance the quality of the text. To learn how to use it, refer to the Use AI ASSIST Feature document.

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