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Create and Edit Interview and Intake Note Templates

Create and manage interview and intake note templates to structure candidate interviews and client consultations, helping you capture relevant information consistently and efficiently.

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Create Template for Clients

Create intake note template for clients to structure consultations and capture relevant information consistently during client interactions.


Step 1: Log in to your agent dashboard and select any client from the list.


Step 2: Click More > Intake Notes as shown in the screenshot below.


Step 3: Click the Customize Template button.


Step 4: Enter a name for your template, then select the template type from the dropdown list.

The selected type determines where the template will appear. For example, selecting Client Interview 1 will display the template in the first box.


Step 5: Enter the questions in the template body. Then, click the Create button.

 

 

The template will be created successfully.

 

 

Create Template for Candidates

Create interview template for candidates to guide interviews and ensure all required information is captured during the process.

Step 1: Log in to your agent dashboard and click Candidates in the navigation bar.


Step 2: Select any of candidate from the list.


Step 3: Click More > Interview as shown in the screenshot below.


Step 4: Follow Steps 3–5 from the Create Template for Clients section to create an interview template for candidates.

You can also create templates for both clients and candidates using Note Templates. To learn more, refer to the Create Template in Note Templates section below.

Edit Template 

Edit existing templates to update questions or adjust content based on your requirements.


Step 1: Click the Customize Template button.

 

Step 2: Edit the template as required.


Step 3: Click the Update button to proceed. The template will be updated successfully.

 

You can follow the same steps to edit interview templates for candidates.

Create Template in Note Templates 

Create templates from a centralized location to manage and reuse note templates for both clients and candidates.

Step 1: On your agent dashboard, click More, then select Advanced Templates.


Step 2: Click the Note Templates option.


Step 3: Click the Add Template button to begin adding a new template.


You can now add the template for the client or candidate as required.

 

If you're interested in turning your Interview Notes or Intake notes into a searchable field, check this out.

 

To add additional Note boxes, check this out.

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