Create a Find Shift Job Replacement Email Template
Create a Find Shift Job Replacement email template to notify candidates when a replacement is needed for an assigned shift job. When you click Find Replacement, the template allows new candidates to receive the job opportunity and accept it, helping you find suitable replacements when needed.
Step 1: Log in to your agent dashboard and click More > Email Templates, as shown in the screenshot below.

Step 2: Click the Add Template button.

Step 3: Enter a name for your email template.

Step 4: Add Internal Notes for your template if you want to.
To learn more about the internal notes in the email template, refer to the Add Internal Notes to Email Templates article.

Step 5: Select the Job option from the dropdown list in the Type field. 
Step 6: Select Find Shift Job Replacement option from the drop down list as the Trigger. 
Step 7: Click the Content option to jump to the email template subject and body.
Step 8: Enter the Subject and Body of the email template as required.
You can also use tags in the email body to dynamically insert information into your email, eliminating the need to type it manually each time. To use a tag, click it to copy it, then paste it into the email body where required. 
Step 9: Click the Create button to proceed.
The Find Shift Job Replacement email template will be created successfully. 
Now, open any shift job with an assigned candidate. The Find Replacement button will be available for the shift job, allowing you to initiate the replacement email.
