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Control Shift Job Status Visibility for Clients

Control whether shift job status labels such as Assigned, Completed, or Cancelled are visible to clients. While jobs themselves remain visible to clients who have access, this setting allows you to decide if the status label appears next to the job.

Let’s get started 🚀

Step 1: Log in to your agent dashboard and click More > Global Settings, as shown in the screenshot below.

Step 2: Click the Jobs tab from the list of available tabs.


Step 3: Click the Shift Job Settings option to expand its details.

Step 4: Click the Client Side option from the list of available options.

Step 5: Scroll down to the Shift Job Statuses where job status is visible to the client field and click the box below it to activate the dropdown list.

Step 6: Select the shift job status from the dropdown list that you want to display as a label with the job for the client.

You can also select more than one shift job status.


Step 7: Click the Save icon to confirm the changes.

 

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