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Configure Status for Unfilled Shift Jobs

Configure a status to automatically assign to shift jobs that remain unfilled at their scheduled start time. This allows you to track unfilled shift jobs by updating their status automatically.

Let’s get started 🚀

Step 1: Log in to your agent dashboard and click Shift Job Calendar from the top navigation bar. 

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Step 2: Click the Shift Job Settings gear icon to open the settings.

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Step 3: Click the Shift Jobs option to expand and view its details.

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Step 4: Locate the Status to update shift job to if it is unfilled at the start time option, and click the box below it to open the drop down list.

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Step 5: Select the status that you want to assign to the unfilled shift job. 

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The settings will be saved automatically.

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