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Configure SMS Phone Number to Enable Messaging

To enable SMS messaging, you must configure a phone number in your Twilio or Bandwidth integration settings. If not configured, attempting to send an SMS will trigger a popup guiding you to complete the setup.

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Step 1: Log in to your agent dashboard and click Candidates in the navigation bar.

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Step 2: Click any candidate in the list.

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Step 3: Under the Admin tab, click the Email/SMS tab.

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Step 4: Enter your message under the Send SMS heading, then click the Send button to proceed.

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Step 5: A popup will appear indicating that a phone number must be set up before sending SMS messages. Click the Click here to submit a request link in the popup.

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You will be redirected to the text messaging sms information page.

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Step 6: Enter all the required information and then click the Submit button to proceed.

Your request will be submitted to EngineHire support to set up a phone number for your agency.

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You will also see this popup when you click the Submit a Request to Set Up SMS button in More > Global Settings.

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You will see this button here only if you select the SMS option in the Method to Notify field.

To select this option, go to Global Settings > Candidates > Candidate - My Jobs > Method to Notify.