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Configure Shift Job Statuses for Client Cancellation

Configure the shift job statuses for which clients are allowed to cancel their shift jobs. This gives you control over when clients can cancel shifts based on their current status.

Let’s get started 🚀

Step 1: Log in to your agent dashboard and click More > Global Settings, as shown in the screenshot below.

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Step 2: Click the Jobs tab from the available tabs.

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Step 3: Click the Cancel Shift Job option to expand and view its details.
  
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Step 4: Select the shift job statuses for which clients are allowed to cancel shifts from the Shift job statuses where client is allowed to cancel dropdown list. 

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The settings will be saved automatically.

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