--- title: Configure Shift Job Statuses for Client Cancellation description: Configure shift job statuses to control when clients can cancel their shifts based on the current status. --- [Skip to content](https://learn.enginehire.io/en/knowledge/configure-shift-job-statuses-for-client-cancellation#main-content) English Show submenu for translations [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://learn.enginehire.io/tickets-view?hsLang=en) ![enginehire logo thin dark 1.0.png\]](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0.png?height=40&name=enginehire%20logo%20thin%20dark%201.0.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new) - [Customer portal](https://learn.enginehire.io/tickets-view) - Go to main page Go to main page Hello! You can find guides on how to do everything in Enginehire here. If you can't find what you are looking for or anything feels out of date, please contact us! - There are no suggestions because the search field is empty. 1. [Enginehire Help Center](https://learn.enginehire.io/en/knowledge?hsLang=en) 2. [Settings](https://learn.enginehire.io/en/knowledge/settings?hsLang=en) # Configure Shift Job Statuses for Client Cancellation ## Configure the shift job statuses for which clients are allowed to cancel their shift jobs. This gives you control over when clients can cancel shifts based on their current status. Let’s get started 🚀 **Step 1**: Log in to your agent dashboard and click **More** \> **Global Settings**, as shown in the screenshot below. ![image5](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Configure%20Shift%20Job%20Statuses%20for%20Client%20Cancellation/image5.png?width=670&height=254&name=image5.png) **Step 2**: Click the **Jobs** tab from the available tabs. ![image3](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Configure%20Shift%20Job%20Statuses%20for%20Client%20Cancellation/image3.png?width=670&height=269&name=image3.png) **Step 3**: Click the **Cancel Shift Job** option to expand and view its details.    ![image2](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Configure%20Shift%20Job%20Statuses%20for%20Client%20Cancellation/image2.png?width=670&height=169&name=image2.png) **Step 4**: Select the shift job statuses for which clients are allowed to cancel shifts from the **Shift job statuses where client is allowed to cancel** dropdown list.  ![image4](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Configure%20Shift%20Job%20Statuses%20for%20Client%20Cancellation/image4.png?width=670&height=211&name=image4.png) The settings will be saved automatically. ![image1](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Configure%20Shift%20Job%20Statuses%20for%20Client%20Cancellation/image1.png?width=670&height=153&name=image1.png) - [Onboarding](https://learn.enginehire.io/en/knowledge/onboarding?hsLang=en) - [Application Forms & Profiles](https://learn.enginehire.io/en/knowledge/application-forms-profiles?hsLang=en) - [Templates & Communication](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en#main-content) - [Documents](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en#documents) - [Jobs](https://learn.enginehire.io/en/knowledge/jobs?hsLang=en) - [Payments](https://learn.enginehire.io/en/knowledge/payments?hsLang=en) - [Integrations](https://learn.enginehire.io/en/knowledge/integrations?hsLang=en) - [App](https://learn.enginehire.io/en/knowledge/app?hsLang=en) - [For Candidates & Clients](https://learn.enginehire.io/en/knowledge/for-candidates-clients?hsLang=en) - [Backup Care](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#main-content) - [Instant Book](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#instant-book) - [Data Import & Export](https://learn.enginehire.io/en/knowledge/data-import-export?hsLang=en) - [Reporting & Logs](https://learn.enginehire.io/en/knowledge/reporting-logs?hsLang=en) - [Error](https://learn.enginehire.io/en/knowledge/error?hsLang=en#main-content) - [Authentication](https://learn.enginehire.io/en/knowledge/error?hsLang=en#authentication) - [Settings](https://learn.enginehire.io/en/knowledge/settings?hsLang=en) - [Domain](https://learn.enginehire.io/en/knowledge/domain?hsLang=en) - [Webinars and Training](https://learn.enginehire.io/en/knowledge/webinars-and-training?hsLang=en) - [Ways to Grow and Make More Money](https://learn.enginehire.io/en/knowledge/ways-to-grow-and-make-more-money?hsLang=en) - [Placements](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#main-content) - [Job Board](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#job-board) - [Enginehire Team Internal Videos](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#main-content) - [Settings](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#settings) - [AI](https://learn.enginehire.io/en/knowledge/ai?hsLang=en) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0-1.png?width=68&height=24&name=enginehire%20logo%20thin%20dark%201.0-1.png "Chill listening crop-3")](https://enginehire.io) Enginehire Help Center Copyright © 2026, Enginehire Inc.