Skip to content
English
Contact us Customer portal Sign in
Go to main page
  • There are no suggestions because the search field is empty.

Configure Service Name Mapping by Children Count

Configure service name mappings based on the number of children receiving care for your Axis Backup Care integration. By mapping service names to specific child-count categories, you can ensure that the appropriate service is selected according to the number of children included in a care request.

Let’s get started 🚀

Step 1: Log in to your agent dashboard and click More > Global Settings as shown in the screenshot below.

image9

Step 2: Scroll tabs to the left and click the Backup Care Assistant tab.

image1

Step 3: Click the Accounts option to expand its details.

image4

Step 4: Click the corresponding pencil icon of your Axis Backup Care account.

image5

Step 5: Check the Configuration multiple service name based on children count checkbox.

image6

Step 6: Select the job category to which you want to apply this setting.

image2

Step 7: Select the required option from the Children count dropdown. Then, enter the service name that you want to map to the selected children count. 

If no service name mapping exists for the selected children count, the system uses the job category mapping or the default service name. 


image3

In the same way, you can configure additional service name mappings for other children count categories. 

image8

Step 8: Scroll down and click the Submit button to apply the changes.

image7