--- title: Configure Reasons for Shift Job Statuses description: Configure reasons for shift job statuses like “Unable to Fill” to improve tracking, standardize status updates, and maintain detailed records. --- [Skip to content](https://learn.enginehire.io/en/knowledge/configure-reasons-for-shift-job-statuses#main-content) English Show submenu for translations [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://learn.enginehire.io/tickets-view?hsLang=en) ![enginehire logo thin dark 1.0.png\]](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0.png?height=40&name=enginehire%20logo%20thin%20dark%201.0.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new) - [Customer portal](https://learn.enginehire.io/tickets-view) - Go to main page Go to main page Hello! 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Let’s get started 🚀 **Step 1**: Log in to your agent dashboard and click **More** \> **Global Settings** as shown in the screenshot below. ![image6](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Configure%20Reasons%20for%20Shift%20Job%20Statuses/image6.png?width=670&height=273&name=image6.png) **Step 2**: Click the **Jobs** tab from the available tabs. ![image2](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Configure%20Reasons%20for%20Shift%20Job%20Statuses/image2.png?width=670&height=224&name=image2.png)    **Step 3**: Click the **Shift Jobs** option to expand its details. ![image3](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Configure%20Reasons%20for%20Shift%20Job%20Statuses/image3.png?width=670&height=254&name=image3.png) **Step 4**: Scroll to the **Dynamic Status Reasons** option and click the Add Status Reason Group button. ![image4](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Configure%20Reasons%20for%20Shift%20Job%20Statuses/image4.png?width=670&height=133&name=image4.png) **Step 5**: Select the status for which you want to add custom reasons, then enter the reasons that should appear when updating that shift job status.  The settings will be saved automatically.   In the same way, you can configure custom reasons for any shift job status. ![image1](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Configure%20Reasons%20for%20Shift%20Job%20Statuses/image1.png?width=670&height=160&name=image1.png) The configured reasons will successfully appear when updating the selected shift job status. ![image5](https://learn.enginehire.io/hs-fs/hubfs/Knowledge%20Base/Settings/Configure%20Reasons%20for%20Shift%20Job%20Statuses/image5.gif?width=670&height=275&name=image5.gif) - [Onboarding](https://learn.enginehire.io/en/knowledge/onboarding?hsLang=en) - [Application Forms & Profiles](https://learn.enginehire.io/en/knowledge/application-forms-profiles?hsLang=en) - [Templates & Communication](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en) - [Jobs](https://learn.enginehire.io/en/knowledge/jobs?hsLang=en) - [Payments](https://learn.enginehire.io/en/knowledge/payments?hsLang=en) - [Integrations](https://learn.enginehire.io/en/knowledge/integrations?hsLang=en) - [App](https://learn.enginehire.io/en/knowledge/app?hsLang=en) - [For Candidates & Clients](https://learn.enginehire.io/en/knowledge/for-candidates-clients?hsLang=en) - [Backup Care](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#main-content) - [Instant Book](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#instant-book) - [Data Import & Export](https://learn.enginehire.io/en/knowledge/data-import-export?hsLang=en) - [Reporting & Logs](https://learn.enginehire.io/en/knowledge/reporting-logs?hsLang=en) - [Error](https://learn.enginehire.io/en/knowledge/error?hsLang=en#main-content) - [Authentication](https://learn.enginehire.io/en/knowledge/error?hsLang=en#authentication) - [Settings](https://learn.enginehire.io/en/knowledge/settings?hsLang=en) - [Domain](https://learn.enginehire.io/en/knowledge/domain?hsLang=en) - [Webinars and Training](https://learn.enginehire.io/en/knowledge/webinars-and-training?hsLang=en) - [Ways to Grow and Make More Money](https://learn.enginehire.io/en/knowledge/ways-to-grow-and-make-more-money?hsLang=en) - [Placements](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#main-content) - [Job Board](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#job-board) - [Enginehire Team Internal Videos](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#main-content) - [Settings](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#settings) - [AI](https://learn.enginehire.io/en/knowledge/ai?hsLang=en) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0-1.png?width=68&height=24&name=enginehire%20logo%20thin%20dark%201.0-1.png "Chill listening crop-3")](https://enginehire.io) Enginehire Help Center Copyright © 2026, Enginehire Inc.