---
title: Configure Expiring Document Notifications
description: Configure expiring document notifications by choosing who receives alerts and when admins and candidates are notified before documents expire.
---

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# Configure Expiring Document Notifications

## Manage how admins and candidates are notified about upcoming document expirations. This feature helps you stay organized by ensuring the right admins receive timely alerts, while also giving you control over how far in advance admins and candidates are notified—or whether they should receive notifications at all. This guide will walk you through setting up and customizing these notification preferences.

Let’s get started 🚀

**Step 1**: Log in to your agent dashboard, then navigate to **More** \> **Global Settings**, as shown in the screenshot below.

![](https://staticfiles.gleap.io/ghelparticle/aOwY5lFdH4CD2qkb67a8DmmEoggyNKblcSUWVgLeWqiUuwXvdwkIOUSOOtx2jzXNLz97LhJq7IY.png)

**Step 2**: Click the **Notifications** tab from the list of available tabs.

![](https://staticfiles.gleap.io/ghelparticle/Eo9814eVBj3segeyLxShsYU4BsQyilFRsfSDl5J7l9XpNWpFTpOXZLyH5UB89ZVx5TEBLXaxgEF.png)

**Step 3**: Under the **Notifications** tab, click the **General Notification Settings** option to expand its details.

![](https://staticfiles.gleap.io/ghelparticle/a43VJMDkKlGs8jATpRk84gDRBdkqpt4y8LsvK0UIXzZoioB7EEjGwI5b65RPf0Rzc0lbyFmh67t.png)

**Step 4**: Locate the **Emails that are notified when the document is expiring** option, and click the plus icon to add more emails (the email of any other admin you want to be notified) if needed.

The super admin email already appears there by default.

![](https://staticfiles.gleap.io/ghelparticle/gP23ngG0YdeFVl2oRibG7vW6ntrDyvCXKnO2MKggQGHIQXmeJmDthFtlWwzfeii9gzqgYP4ZaM9.png)

**Step 5**: Scroll down and click the **Update** button to confirm the changes.

![](https://staticfiles.gleap.io/ghelparticle/pk0Z18KPpDJpkyyTuJTt0dpQLROd62KAaHAaf1HKbPxGJNiPHjMY5TX8i1gnE6bPxP0PWAcJXbU.png)

**Step 6**: Now, click the **Candidates** tab from the list of available tabs.

![](https://staticfiles.gleap.io/ghelparticle/JC3XFWnzAeXbepmUP5b3d84xb8kNf9P5hU2S97lGq16GDufkc8wx3Y57BnY0dohPbBmkdj1nApv.png)

**Step 7**: Under the **Candidates** tab, click the **Other Settings** option to expand its details.

![](https://staticfiles.gleap.io/ghelparticle/9G0sxTZSnnxAstxHQiLZ4Ipw6HppDPO4vduiRwIGvpI1IffaMMmpz21vCuh9Oj2G2PNeVTsLURs.png)

**Step 8**: Locate the **Notify candidate and admins if they have a document expiring in X days** option, and then enter the number of days you want the system to notify admins and candidates before their documents expire.

If no values are set, neither admins nor candidates will receive notifications when a document is about to expire. When adding multiple notification days, separate each value with a comma. For example: 2, 10, 30

![](https://staticfiles.gleap.io/ghelparticle/7DXB3ace8gBpY1GoblyyIcdhnvx4LvzL6tB72LVobQ5kLOAhPKVErx1Z2p76CVJEaBA4QfMTG23.png)

**Step 9**: Scroll down and click the **Update Settings** button to confirm the changes.

![](https://staticfiles.gleap.io/ghelparticle/1FjsHBNE4mhKnygPDhOa699iy1Z9xe5aTNTvVJJofvEIZ28MITHuBZWeTHiAsW2hIehN1L8YLeO.png)

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