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Configure Decline Reasons for Shift Job Applications

Require administrators to provide a reason when declining a candidate's shift job application. Recording decline reasons helps maintain a clear history of application decisions and provides better visibility into why candidates were not selected for a particular shift job.

Let’s get started 🚀

Step 1: Log in to your agent dashboard and click on More > Global Settings as shown in the screenshot below.

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Step 2: Click the Jobs tab from the available tabs. 

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Step 3: Click the Shift Job Admin Calendar - Job Detail option to expand and view its details. 

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Step 4: Scroll down and enable the Require admin to enter a reason when declining a candidate's shift job application checkbox.  

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The setting will be saved automatically. 

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Now, when you click the Decline button in the Applicants section of a shift job, you will be prompted to enter a reason before the candidate's application can be declined.

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