--- title: Configure Caregiver Matching with Bright Horizons description: Configure caregiver matching between Enginehire, MyJovie, and Bright Horizons using a shared caregiver ID for accurate cross-system synchronization. --- [Skip to content](https://learn.enginehire.io/en/knowledge/configure-caregiver-matching-with-bright-horizons#main-content) English Show submenu for translations [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://learn.enginehire.io/tickets-view?hsLang=en) ![enginehire logo thin dark 1.0.png\]](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0.png?height=40&name=enginehire%20logo%20thin%20dark%201.0.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [Contact us](https://learn.enginehire.io/en/knowledge/kb-tickets/new) - [Customer portal](https://learn.enginehire.io/tickets-view) - Go to main page Go to main page Hello! You can find guides on how to do everything in Enginehire here. If you can't find what you are looking for or anything feels out of date, please contact us! - There are no suggestions because the search field is empty. 1. [Enginehire Help Center](https://learn.enginehire.io/en/knowledge?hsLang=en) 2. [Settings](https://learn.enginehire.io/en/knowledge/settings?hsLang=en) # Configure Caregiver Matching with Bright Horizons ## Configure caregiver matching between Enginehire, MyJovie, and Bright Horizons using a shared caregiver ID. This setup ensures caregivers are accurately matched across all three systems, reducing mismatches caused by name variations and keeping assigned caregivers in Enginehire aligned with records in Bright Horizons. Let’s get started 🚀 Step 1: Log in to your agent dashboard, then click Shift Job Calendar from the top navigation bar. ![](https://staticfiles.gleap.io/gattachments/9ISWyu5KWTeNhfYTgvh2nuJYG4vAHHJgLIyXFdomTW1bkpA2ez9oGRV1n8bS3AnJcu7HWjQllnB.png) Step 2: Click the icon shown in the screenshot below to open the Search and Filter tools ![](https://staticfiles.gleap.io/gattachments/8lEuLAvq98DtfFVNtIpcuOEowxfNTSD3wESWrBbbKOkfT2V35reVtyvlce0Lhqwg9irZCLMhO2b.png) Step 3: Click the box highlighted in the screenshot below to open the list of Backup Care Assistant Accounts. ![](https://staticfiles.gleap.io/gattachments/muKC1bzRDCwoCWTaMmpofVXeCaYqKcpShrtlHexhTiC9zUDjGVo9qXBUK29cn6Yd7hs2ByLvbNL.png) Step 4: Select the backup care assistant account you want to use to pull the ID from. ![](https://staticfiles.gleap.io/gattachments/U8lyJ6k59ni63hh2mqEMBRIhnt9ACtju9JwaNF7Z5m4K6FEgMt6vvVjFiswRvNJXClKXuGZD2Jp.png) Step 5: A new box appears next to the selected Backup Care Assistant account. Click this box to open the dropdown list. ![](https://staticfiles.gleap.io/gattachments/QxuXnzzcjuBG0ZnZo0AQVGcMSqihMEKSLY8k3PLTEXxvFsrnh1mqBesHwyE9byIQDTowjIST7jp.png) Step 6: From the available options, select the Candidate List option. ![](https://staticfiles.gleap.io/gattachments/9BctKKvT4sHXGCfNbo5GbO2QFyqvNI91uW793alBCvUaxtV4APJ7kpmAwfZgUK6zzOBg1SwxmpG.png) Step 7: Select the relevant profile builder from the list. ![](https://staticfiles.gleap.io/gattachments/SLfY7pvrGudioFFkK7sjxa68C3xO5dpRHbP15jHGGjloIVagrtbXtlg6DYF9NHqeNt5lGScNZWf.png) Step 8: Click the icon shown in the screenshot below to periodically schedule the system to collect and extract information from the selected backup care assistant account in Step 4. ![](https://staticfiles.gleap.io/gattachments/bKXoF7lUVcidIVjiTUyc8Otvf3aVgsbA2QNU3RWf8jLh2kLtm7KaCEyo7rbR7rXbX5YgZ0SY7PQ.png) Step 9: Enter the number of hours to specify how frequently the Backup Care Assistant runs. ![](https://staticfiles.gleap.io/gattachments/KQoPiqrF0SUAiMk5PgMHMjwmDkFKbw2jc8jWXJGBpzmLMD3GENoGHhqa3am2Sm8FyMgtOnXJbVQ.png) Step 10: Select the option to set the start time for the first scheduled run. ![](https://staticfiles.gleap.io/gattachments/tBsCL82Apog0rbuyzRuWTZOkyHngAZww0oKpyGffjXdQniXiPyIoGfVtao7KCrKIlJdJk5cyxRm.png) Step 11: Check the Update Existed Record checkbox to overwrite existing data and keep the information up to date. Then, click Submit to save the changes. ![](https://staticfiles.gleap.io/gattachments/932zf3ekqYJPPTee013LjaBWDYuF7EKjo907AQ26br3RtBiNSGDbTwhmq4wkUPIixQQEIQFzHyy.png) - [Onboarding](https://learn.enginehire.io/en/knowledge/onboarding?hsLang=en) - [Application Forms & Profiles](https://learn.enginehire.io/en/knowledge/application-forms-profiles?hsLang=en) - [Templates & Communication](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en#main-content) - [Documents](https://learn.enginehire.io/en/knowledge/templates-communication?hsLang=en#documents) - [Jobs](https://learn.enginehire.io/en/knowledge/jobs?hsLang=en) - [Payments](https://learn.enginehire.io/en/knowledge/payments?hsLang=en) - [Integrations](https://learn.enginehire.io/en/knowledge/integrations?hsLang=en) - [App](https://learn.enginehire.io/en/knowledge/app?hsLang=en) - [For Candidates & Clients](https://learn.enginehire.io/en/knowledge/for-candidates-clients?hsLang=en) - [Backup Care](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#main-content) - [Instant Book](https://learn.enginehire.io/en/knowledge/backup-care?hsLang=en#instant-book) - [Data Import & Export](https://learn.enginehire.io/en/knowledge/data-import-export?hsLang=en) - [Reporting & Logs](https://learn.enginehire.io/en/knowledge/reporting-logs?hsLang=en) - [Error](https://learn.enginehire.io/en/knowledge/error?hsLang=en#main-content) - [Authentication](https://learn.enginehire.io/en/knowledge/error?hsLang=en#authentication) - [Settings](https://learn.enginehire.io/en/knowledge/settings?hsLang=en) - [Domain](https://learn.enginehire.io/en/knowledge/domain?hsLang=en) - [Webinars and Training](https://learn.enginehire.io/en/knowledge/webinars-and-training?hsLang=en) - [Ways to Grow and Make More Money](https://learn.enginehire.io/en/knowledge/ways-to-grow-and-make-more-money?hsLang=en) - [Placements](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#main-content) - [Job Board](https://learn.enginehire.io/en/knowledge/placements?hsLang=en#job-board) - [Enginehire Team Internal Videos](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#main-content) - [Settings](https://learn.enginehire.io/en/knowledge/enginehire-team-internal-videos?hsLang=en#settings) - [AI](https://learn.enginehire.io/en/knowledge/ai?hsLang=en) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://learn.enginehire.io/hs-fs/hubfs/enginehire%20logo%20thin%20dark%201.0-1.png?width=68&height=24&name=enginehire%20logo%20thin%20dark%201.0-1.png "Chill listening crop-3")](https://enginehire.io) Enginehire Help Center Copyright © 2026, Enginehire Inc.