Color-Code Candidates in the Shift Jobs Calendar

Let’s get started 🚀

Step 1: Log in to your agent dashboard and click More > Global Settings, as shown in the screenshot below.

Step 2: Click the Jobs tab from the list of available tabs.

Step 3: Click the Shift Job Settings option to expand its details.

Step 4: Click the Admin Shift Job Calendar option from the list of available options.

Step 5: Click the General option to expand its details.

Step 6: Scroll down and locate the Base background color of shift jobs on option, then click the box beneath it to activate the dropdown.

Step 7: From the dropdown list, select the Candidate option.

Step 8: Click the Candidate Side option from the available options list.

Step 9: Check the Show shift job color in candidate job board checkbox.

Step 10: Click the Miscellaneous option from the available options list.

Step 11: Click the + icon to start adding a color code for the candidate.

Step 12: Select the candidate from the dropdown for whom you want to assign the color code.

Step 13: Click the color tile to choose a custom color for the selected candidate.

Step 14: Select the required color from the available options as needed. After that, click the OK button.

Step 15: Click the Save icon to confirm the changes.

Assign unique colors to candidates in the Shift Jobs Calendar to easily identify who is scheduled for each shift. This is especially useful in on-call or low-volume scheduling scenarios, where quickly distinguishing between candidates helps improve visibility and reduce scheduling errors.